Donors - Frequently Asked Questions

Will my details be safe?

The PGS has invested in a sophisticated Customer Relationship Management database, which is used by some of the UK's largest charities. It is a secure system which adheres to the Data Protection Act.

What rate of Inflation will be used?

Retail Price Index (RPI) will be used as an independent and well known measure. The scheme will increase all relevant gifts using the rate for January of that year (if this rate is unavailable the rate for the previous January will be used for consistency).

What if I say yes to an inflationary increase, but my circumstances change?

We fully understand that circumstance change; please rest assured that you will be written to 30 days in advance of any increase with the revised amount. If you are unable to meet it, simply let us know.

Can I choose the day my gift is collected?

Unfortunately not. In minimising costs it is important that all donations are collected on the same day each month, which has been agreed at the 1st.

Will your Parish be charged for this scheme?

There is no direct charge to the Parish for using the Parish Giving Scheme or processing the donation. The annual running costs of the scheme are met by the Diocese.

Why am I donating to the PGS?

In order to claim Gift Aid and manage the donation on behalf of the Parish, it is necessary that the donation is legally given to the PGS who are handling all the administration on the Parishes behalf. The donation is restricted to the Parish and cannot be used by the PGS for any other purposes.

Why can't the Parish offer direct debit?

Direct debiting is a highly regulated system, and is only offered by Banks for established businesses or organisations who are considered financially sound and reputable with proven internal control systems.


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